Legal

Privacy Policy

We are committed to protecting your privacy. This policy explains what data we collect, why, and how you can control it.

Effective: 5 April 2024 Last updated: 5 April 2024 GDPR aligned

Privacy Policy

Your privacy is important to us. It is FindHub's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, findhub.app, and other sites we own and operate.

Personal information is any information about you which can be used to identify you — including your name, address, date of birth, devices, payment details, and information about how you use our website or online services.

In the event our site contains links to third-party sites and services, please be aware that those sites have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy. This Privacy Policy does not apply to your activities after you leave our site.

Information We Collect

Information we collect falls into one of two categories: voluntarily provided information and automatically collected information.

Voluntarily provided information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

Automatically collected information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log your IP address, browser type and version, pages visited, time and date of your visit, and other standard browser data.

Device Data

  • Device type & OS
  • Unique device identifiers
  • Device settings
  • Geo-location data

Personal Information

We may ask for personal information when you submit content or contact us, which may include:

Name
Email
Social media profiles
Date of birth
Phone / mobile number
Home / mailing address
Business Information
Business License
Emirates ID
VAT / Tax Certificate
Logo

User-Generated Content

We consider 'user-generated content' to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for publication will be public after posting and may be accessible to third parties not covered under this privacy policy.

How We Use Your Information

We only collect and use your personal information when we have a legitimate reason for doing so. We may collect personal information from you when you register for an account, sign up for updates, use our app, or contact us.

We may collect, hold, use, and disclose information for the following purposes:

  • To provide you with our platform's core features and services.
  • To enable you to customise or personalise your experience on our website.
  • To deliver products and/or services to you.
  • To contact and communicate with you.
  • For analytics, market research, and business development.
  • For advertising and marketing, including promotional information.
  • For technical assessment, including to operate and improve our app.

Security of Your Information

When we collect and process personal information, we will protect it within commercially acceptable means to prevent loss, theft, unauthorised access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide, no method of electronic transmission or storage is 100% secure. No one can guarantee absolute data security.

You are responsible for selecting any password and ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Data

We keep your personal information only for as long as we need to. If you have an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required, we will delete it or make it anonymous.

However, we may retain your personal information if necessary for compliance with a legal, accounting, or reporting obligation, or for archiving purposes in the public interest, scientific, or historical research purposes.

Disclosure to Third Parties

We may disclose personal information to third-party service providers, legal authorities, or business partners only as necessary to operate our services. Third parties we currently use include:

MailChimpGoogle AdSense

International Transfers

The personal information we collect is stored and/or processed in India and the United Arab Emirates, or where we or our partners, affiliates, and third-party providers maintain facilities.

If we transfer your personal information to third parties in other countries, we will perform those transfers in accordance with applicable law and protect the transferred personal information in accordance with this privacy policy.

Your Rights

Access

You may request details of the personal information we hold about you.

Correction

Request correction of any inaccurate or incomplete information we hold.

Deletion

Request deletion of your personal data where it is no longer required.

Non-discrimination

We will not discriminate against you for exercising any of your rights.

Marketing opt-out

You may opt out of marketing communications at any time.

Data download

You may request a download of the personal information you have shared.

Use of Cookies

We use 'cookies' to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site and serve you content based on your preferences.

Please refer to our Cookie Policy for more information.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link.

If the changes are significant, or required by applicable law, we will contact you and all our registered users with the new details and links to the updated policy.

Questions about your privacy?

If you have any questions or concerns regarding your privacy, you may contact us directly. We'll respond within 24 hours.

info@findhub.ae